FAQ - Home reimbursement | Split billing

How do I activate split billing?

The Fleet Management module is currently activated by request. If you wish to turn on this module, please reach out to sales@tapelectric.app. You can also request Tapkeys for your fleet drivers.

How much does fleet management cost?

In Europe, the monthly fleet management costs are 2.07 EUR per driver or per vehicle.
In the UK, the month fleet management costs are 3.33 GBP per driver or per vehicle.
These prices are subject to change, you can always find current pricing in the product when you are creating a new fleet.

Do I need to sign a contract to activate split billing?

No. Our standard Terms & Conditions apply for the use of the fleet management product.

How does the employee get paid out after home reimbursement has been activated?

When you create a fleet driver in the Tap platform, you enter their bank details (see Creating & managing fleets for details). We automatically deposit the money to the employee's bank account on a monthly basis. Per our Terms & Conditions , if we have not been paid by the employer, we reserve the right to withold the money from the employee.

How do I change the split billing reimbursement rate?

Open your fleet in the Tap portal. Next to the driver in question, click the 3 dots, and select Edit. Enter the new tariff and click Confirm. This rate will be applied from now onwards.

Can the family of the fleet driver still use the home charger? And will the employer be billed for that?

Since home reimbursement is based on the user (i.e. the fleet driver is identified by their Tapkey), it's no problem to allow the fleet driver's family to use the charger. When onboarding the charger, simply set the default tariff to zero - this is completely separate from the reimbursement tariff. Then, the fleet driver's family can use the Tap app, or a free usage key, to start a session. The employer will not be billed for the family's usage, only for the fleet driver's usage.

Can I use a 3rd party charge card for home reimbursement? And does the charging point have to be made public in apps for this, or can I not publish it?

Yes, but this is not handled via Fleet Management. Fleet Management is only for using Tap fleet cards. If you wish to use your employer's 3rd party charge card for home reimbursement:

1. Setup your location and onboard your charger into Tap.
2. Set your desired reimbursement tariff. Note that for a 3rd party charge card, Tap will charge a fee on top of your reimbursement tariff to your charge card provider.
3. Set your location access setting to Roaming.
4. Set your location visibility setting to Only nearby users. This will make sure your charger is not published on 3rd party maps.

What is the VAT charged on split billing?

Since home reimbursement can be seen as an expense payment, no VAT is applied to these transactions.

For Belgian users: How do I set the reimbursement tariff to the CREG rate?

Currently the CREG rate changes once per quarter. Simply edit the reimbursement tariff set for each driver to match the CREG rate on an annual basis.