Welcome to the Tap Electric Help Centre

Find answers fast on charging and managing your chargers with Tap. Check our step-by-step guides or search by feature.
Guides

Tap Support

Send us an email

Email us the details of what you need help with at support@tapelectric.app. We typically reply within 24 hours.

Business hours phone support

EU: +31 (0) 202 595 329

UK: +44 (0) 117 463 1827

Emergency hotline phone support

EU: +31 (0) 202 456 813

UK: +44 (0) 117 4634 752

How can we help?

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Charger Management

Got questions on connecting chargers, settings and payments? We got you.
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Tap for Drivers

Everything you need to know about charging with the world's best driver app.