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    Driver Groups
    • 22 Oct 2024
    • 3 Minutes to read
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    Contents

    Driver Groups

    • Updated on 22 Oct 2024
    • 3 Minutes to read
    • Contributors
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    Article summary

    • Each Account can define Driver Groups used to configure special access and/or tariffs
    • Driver Groups can be applied to whole locations and/or individual chargers. Having a group per charger is especially useful in a residential building where each resident owns their own charger/parking bay.
    • Driver Groups can be created from existing/known users, or by sending invites to new users.

    Each invited group member will receive an email inviting them to the group. Once they follow the link, they are automatically added, and any existing access or tariffs applying to that group already applies to the new member.

    Driver Groups at Location level

    Driver groups are per Account, not per Location. This is helpful when you have multiple locations and only need to manage group members from one place.

    Group Access and Group Tariffs are still managed per Location.

    To create special access or tariffs at your location for a Driver Group:

    1. Driver groups > create driver group
    2. Enter group name > create driver group
    3. Driver group members > add member
    4. Once you have created the group, you can link it to any desired location to manage special access and tariffs. More on that in the next sections.

    You can also create Driver Groups from directly within a location, either from the Access or Tariffs screens.

    Driver Groups at Charger Level

    Driver Groups at Charger level

    Linking a Driver Group to an individual charger overrides the access setting at Location level. This should ONLY be used when you really want different access settings PER CHARGER, like for allocated/private parking stalls in a residential block.

    If you simply want the location to be closed from the general public, use the Driver Groups at Location level described in the previous section.

    Driver Groups can be linked to an individual charger, useful for limiting the access of the charger to specific drivers. For example, in a residential building, you may want each household to have access only to their own charger in their own parking bay.

    To do this, follow these steps:

    1. Go to Chargers.

    2. Select a charger to configure.

    3. Under “Manage” select Charger Access.
      manageChargerAccess.png

    4. Select Driver Groups
      whoCanCharge.png

    If your Location Access is set to Driver Groups already, the other Charger Access options will be greyed out, as the charger inherits the location’s access settings.

    1. Select Connect driver group to charger.
      connectedGroups.png

    2. Either create a new group, or select an existing one. Then press Connect Driver Groups.
      connectDriverGroup.png

    Creating a Driver Group

    1. Driver groups > create driver group
    2. Enter group name > create driver group
    3. Driver group members > add member

    Each invited group member will receive an email inviting them to the group. Once they follow the link, they are automatically added, and any existing access or tariffs applying to that group already applies to the new member.

    1. Once you have created the group, you can link it to any desired location to manage special access and create driver group tariffs.

    You can also create Driver Groups from directly within a location, either from the Access or Tariffs screens.

    Editing the name of a Driver Group

    1. Navigate to Driver groups.
    2. If you have more than one (connected) account, select Account.
    3. Select Driver Group you wish to edit.
    4. Edit driver group details.
    5. Edit name as desired.
    6. Confirm.

    Adding a member to Driver Group

    1. Navigate to Driver groups.
    2. If you have more than one (connected) account, select Account.
    3. Select Driver Group you wish to edit.
    4. Add member.
    5. Enter details.
    6. Invite to driver group.
    Auto-remove member from group

    If you have public access at your location turned off, you might sometimes want to enable temporary access to certain drivers. For example, if your location is a private apartment block, but one of the residents has a visitor that needs to charge. In this case, you can set an expiry date for the visitor's access when adding them to the group. Simply select "Auto-remove from group" when adding them to the group and choose and expiry date. This means they only need to be invited, not removed manually.

    Remove a member from Driver Group

    1. Navigate to Driver groups.
    2. If you have more than one (connected) account, select Account.
    3. Select Driver Group you wish to edit.
    4. Select the member you wish to remove.
    5. Select the Trash icon.
    6. Delete.

    Deleting a Driver Group

    1. Navigate to Driver Groups
    2. If you have more than one (connected) account, select Account.
    3. Select Driver Group you wish to delete by clicking Edit.
    4. In the upper right corner, click the X.
    5. Confirm to delete the group.
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