Contents x
    Flexicharge Onboarding Guide
    • 28 Nov 2023
    • 2 Minutes to read
    • Contributors
    • Dark
      Light
    • PDF
    Contents

    Flexicharge Onboarding Guide

    • Updated on 28 Nov 2023
    • 2 Minutes to read
    • Contributors
    • Dark
      Light
    • PDF
    Article summary

    This guide describes how to onboard Flexicharge chargers with Tap.

    Onboarding in this context means getting the charger communicating with Tap. If you are looking for a complete guide for setting up an account and configuring your locations, see our Quick Start Guide.

    To connect Flexicharge chargers, you will need to be physically located at the charger with a laptop and micro USB cable for the onboarding.

    1. In the Tap app: Locations > connect new charger
      locationsHome1.png

    2. Select Flexicharge.

    3. Copy the URL provided.

    4. Open up the charger and locate the controller. The next step depends on whether you are using a wired (Ethernet) internet connection, or a Tap SIM card.

    Tap SIM Internet Connection

    1. Place your Tap SIM card SIM slot of the controller.

    2. Connect the laptop to the charger with a micro USB data cable via the available port on the
      front of the controller
      Bender controller.png

    3. Open a web browser and enter the following IP address in the URL bar: http://192.168.123.123:81

    4. A login window will appear. Login with these credentials:

    Username: operator
    Password: yellow_zone

    Once logged in, it is recommended to change this password.

    1. Click Network

    2. Enter Access Point Name (APN): Tapelectric

    3. Click Save

    4. Click on Backend and enter the following:
      Type: GSM
      OCPP ChargeBoxIdentity: any value you like
      Websockets JSON OCPP URL: paste the URL you copied in the Tap app

    5. Click Save and Restart.

    6. After the controller comes back online, check the following:
      Connection State (Modem): APN session duration [time]
      Connection State (Backend): Connected [heartbeat]

      If the connections states appear as above, the charger has succcessfully connected to Tap.

    7. In the Tap app, after a minute the charger should appear and you can proceed with onboarding.
      chargerOnboard.png

    Wired/Ethernet Internet Connection

    1. Connect the laptop to the charger with a micro USB data cable via the available port on the
      front of the controller
      Bender controller.png

    2. Open a web browser and enter the following IP address in the URL bar: http://192.168.123.123:81

    3. A login window will appear. Login with these credentials:

    Username: operator
    Password: yellow_zone

    Once logged in, it is recommended to change this password.

    1. Click on Backend and enter the following:
      Type: ETHERNET
      OCPP ChargeBoxIdentity: any value you like
      Websockets JSON OCPP URL: paste the URL you copied in the Tap app

    2. Click Save and Restart.

    3. After the controller comes back online, check the following:
      Connection State (Backend): Connected [heartbeat]

    4. In the Tap app, after a minute the charger should appear and you can proceed with onboarding.
      chargerOnboard.png

    What's Next