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    Alfen Onboarding Guide
    • 09 Nov 2023
    • 1 Minute to read
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    Contents

    Alfen Onboarding Guide

    • Updated on 09 Nov 2023
    • 1 Minute to read
    • Contributors
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    • PDF
    Article Summary

    This guide describes how to onboard Alfen chargers with Tap.

    Onboarding in this context means getting the charger communicating with Tap. If you are looking for a complete guide for setting up an account and configuring your locations, see our Quick Start Guide.

    To connect Alfen chargers, you will need access to an Alfen account in the MyEve app.

    1. In the Tap app: Locations > connect new charger
      locationsHome1.png

    2. Select Alfen.

    3. Copy the URL provided. Note that the manufacturer splits this URL in their app, so you can also copy the URL in separate parts in Tap.
      alfen.png

    4. Go to the Alfen MyEve app and select your charger. The next step depends on whether you are using a wired (LAN) internet connection, or a Tap SIM card.

    Wired/LAN Internet Connection

    1. Navigate to: Advanced > Connectivity > Wired
      alfen1.png
    2. Enter Backoffice URL and Backoffice path per the example below:

    Example
    Unique URL provided in Tap app = ws://ocpp.tapelectric.app/2xmdirgrgt8a8
    alfen2.png

    1. Save the new fields.
    2. Navigate to: Basic > Reboot charger
    3. Return to the Tap app. After a minute the charger should appear and you can proceed with onboarding.
      image.png

    Tap SIM Card

    1. Navigate to: Advanced > Connectivity > Mobile
      alfen1.png
    2. Enter the following details:

    Backoffice URL: wss://ocpp.tapelectric.app
    Backoffice path: {as copied from the Tap app} e.g. 2xmdirgrgt8a8
    APN name: Tapelectric
    APN user: user
    APN password: pass

    1. Save the new fields.
    2. Navigate to: Basic > Reboot charger
    3. Return to the Tap app. After a minute the charger should appear and you can proceed with onboarding.
      image.png
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