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    Creating & Deleting a Charger Management Account
    • 22 Oct 2024
    • 1 Minute to read
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    Creating & Deleting a Charger Management Account

    • Updated on 22 Oct 2024
    • 1 Minute to read
    • Contributors
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    Article summary

    # Charger Accounts

    • A charger account is the owner of one or more charging locations.
    • Account admins can manage access, tariffs, etc., and perform remote maintenance.
    • You must be signed in to create an account. You cannot connect or manage chargers in guest mode.
    Are you an installer or operator?

    You can setup the account for your customer and then hand it over, or connect it to your account so that you can perform maintenance and share revenues. See Connected Accounts section for more details.

    You can create or delete a Charger Management account from either the app or webportal.

    Create a new Account

    1. If creating the account from the Tap app: Manage > Connect your charger

    If starting from your desktop instead of the app, simply navigate to Tap Web and click Get Started.

    1. Select a profile that most closely matches your case.
    Profiles

    When onboarding a new Account, you must specify a profile. We use this profile to configure pre-sets on the Account. Both the profile type and these pre-sets can always be changed by the account admin.

    1. Enter your address.
    Operating in multiple countries

    By default we use the country of your address as your operating country.
    If you are operating in multiple countries, you can add more countries to your account after the initial setup.

    1. Select your Tax settings.
      Tax
    Tax Settings

    There are 3 options for your tax settings.

    Business with VAT number. When selected, you will receive your summary invoices including VAT.
    No VAT number. i.e. for non-profits. When selected, you will receive your summary invoices with no VAT. VAT will still be charged on your sessions, but Tap will handle the VAT.
    Do not charge VAT. For locations such as private homes where electricity is not being sold structurally, and the owner has decided with their tax advisor that they are not required by law to pay VAT on their transactions. Tap cannot offer advice on when it is appropriate to select this option.

    1. Review your details, and click Create Account.

    Deleting your account

    Deleting your account is permanent

    Once you delete your account, it cannot be recovered. Make sure to export any data you need before deleting the account.

    1. Navigate to Account > Settings
    2. Click Delete account
    3. Confirm that you wish to delete the account.
    What's Next