Driver Accounts

Tap Subscriptions We offer different subscription plans. If you use Tap Electric frequently, it makes sense to subscribe. When you subscribe, you automatically switch from "pay-as-you-go" to monthly invoicing. Pay-as-you-go means you pay per t...

Supported payment methods Tap supports the following payment methods: Apple Pay Google Pay Visa & Mastercard credit/debit iDeal / SEPA You can use these payment methods either to pay-as-you-go, or to pay your monthly subscriptio...

Tap allows messaging between Tap users to help optimize charger useage. For example, if you are in a rush and in need of a specific charger, you can message the driver currently plugged in to ask if you are able to get a charge soon. There are two...

All of your invoices are stored in the app, and available to be viewed or downloaded at any time. This is true for both individual pay-as-you-go sessions, and monthly subscriptions. Subscription Invoices Monthly subscript...

You can improve your charging experience by connecting your car to Tap. Connecting your car to Tap enables us to get important details like battery state of charge. You will then be able to see your live battery level while charging in the Tap app...

When you order a subscription with a Tapkey, you will receive a letter in the mail containing you key. When the key arrives, it is not yet active. To activate your key: The letter has a QR code printed on it. Scan the QR code to get started. I...