Tap Electric

Find everything you need to startcharging your car with the Tap app. Our user-friendly EV charging app helps you find and use chargers with clear, upfront pricing and 24/7 phone support for your urgent charging issues.

Tap for Drivers

Learn how to use the Tap app to start and stop charging sessions and manage your charging history and invoices.

Driver Quick Start Guide

Discover how Tap Electric's Charge Control features in the Tap app can optimise your charge sessions.

Understanding how Tap’s Charge Control programs work

Start your EV charging journey with Tap! Easily setup your Tap Electric driver account, link your payment methods, and start charging your car right away. 

Getting Started with Tap for Drivers

Tap subscribers get cheaper prices. Choose the right subscription for your charging needs, and learn how our billing and invoicing works.

How do Tap subscriptions work?

Add, update, or remove payment methods in your Tap account to ensure seamless charging sessions.

How do I manage my driver payment methods?

Communicate with other Tap users to coordinate charger usage and optimise your charging experience.

What is Tap Messaging and how do I use it?

Tap Electric  sends you invoices based on your subscription status. See all your session costs and charging invoices clearly in the Tap app.

How does Tap invoice me as a driver?

Link your EV to Tap to get real-time battery insights during your charge sessions.

How do I connect my car to the Tap app?

Activate your Tapkey in the Tap Electric app for quick charge starts. If lost or stolen, deactivate it immediately to secure your account.

How do I activate or deactivate my Tapkey?

Manage your driver account settings, view charging history, and access your invoices within the Tap app.

Managing your driver account

New to Tap as a driver? Find answers to common questions about charging on Tap.

FAQ - Drivers

Find answers to common questions about using charging your car with Tap.

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Need more help? Contact our support team

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