FAQ - Installers & Operators

Can I set up a Tap account for my customer and then hand it over to them?

Yes. The best way to do this is:

1. Setup the Account with your own email address.
2. Add your customer as an Account administrator: Account > Account administrators > invite new admin.
3. After setup is complete, your customer can remove you as admin.

Alternatively, you can create a Connected Account for your customer, linked to your "parent" account. This is a good idea if you customer ever calls you for service, as you will still be able to access their account and location to help troubleshoot when necessary.

How can I share revenues with my customer for providing ongoing service?

You can do this by creating a Connected Account for your customer and adding a Service Plan. See this article on Connected Accounts for more details.

Can I advertise my brand on my locations on Tap?

Yes, you can - simply add your brand details to your account Display Settings, and your details will be available for all drivers to see at all of your locations.

Didn't find your answer here? Email Tap Support.