Tap Electric

Find answers to common questions about using Tap Electric for charging management.

FAQ - General

Troubleshoot common issues during charger setup.

FAQ - Charger onboarding

Find answers to common questions about using Tap Electric for workplace charging.

FAQ - Managing workplace charging

Find answers to common questions about using Tap Electric for retail and hospitality EV charger management.

FAQ - Managing retail or hospitality chargers

Find answers to common questions about providing EV charging in residential buildings for visitors, residents, and Property Managers.

FAQ - Managing charging at residential blocks

Find answers to common questions about providing EV charging at holiday rental properties.

FAQ - Managing chargers at holiday lets

Find answers to common questions about setting up Tap accounts for your customers and providing ongoing management services.

FAQ - Installers & Operators

Learn how to transition chargers from another platform to Tap, including considerations for existing wallets and contracts.

FAQ - Migrating chargers to Tap from another platform

Learn how to transition your EVBox charger to Tap Electric from Everon for free

FAQ - Migrating EVBox chargers to Tap Electric from Everon

Browse frequently asked questions about Tap’s charger management platform from connecting your charger to access, tariffs, and location settings.

FAQ - Charger management

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