Onboarding in this context means getting the charger communicating with Tap's charger backoffice. If you are looking for a complete guide for setting up an account and configuring your locations, see our Quick Start Guide.
To connect Elecq / Deta, you will need an account in the Elecq installer mobile app.
From the installer app home screen, click “Create New Site” and enter site address.
Select “Set Up Circuit”.
Complete the required Circuit and network information.
Ensure that “Charging Schedule“ is set to “Off”.
Select “OCPP Server”.
Within OCPP Server select “Tapelectric”
Confirm that "Tapelectric" is shown in the OCPP Server field.
The 1st device added will be designated as Master. If you have multiple chargers, keep adding until all the devices on site have been added.
Step 3 of 4 allows you to review the settings that you have input.
Step 4 of 4 tests all the settings input
When testing is finished, click Complete and close the app.
Return to the Tap app.
Navigate to Locations > connect new charger
Select Elecq / Deta.
Enter the charger ID of your charger and click ok.
After a minute the charger should appear and you can proceed with onboarding.
