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    Etrel Onboarding Guide
    • 25 Apr 2024
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    Contents

    Etrel Onboarding Guide

    • Updated on 25 Apr 2024
    • 1 Minute to read
    • Contributors
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    • PDF
    Article summary

    This guide describes how to onboard Etrel chargers with Tap.

    Onboarding in this context means getting the charger communicating with Tap. If you are looking for a complete guide for setting up an account and configuring your locations, see our Quick Start Guide.

    To connect Etrel chargers, you will need a laptop and ethernet cable, and be physically located at the charger. You will also need your Etrel username and password. You should be able to find this written on the sticker inside the side maintenance doors. Contact your charger supplier if you cannot find this.

    1. In the Tap app: Locations > connect new charger
      locationsHome1.png

    2. Select Etrel.

    3. Copy the URL provided.

    4. Plug your laptop into the charger using an ethernet cable.

    5. Open a web browser and enter the following into the browser search: [YourChargerSerialNumber].local

    For example, if the charger serial number was 23050153, you would enter: 23050153.local

    1. Login with your Etrel username and password. You should be able to find this written on the sticker inside the side maintenance doors.
      Etrel login.png

    2. At the first sign in, when the configuration of charging station was not performed yet, the configuration module will be shown. For any subsequent sign in, the main dashboard window will be displayed. You can always access the configuration menu by clicking on the menu icon in the top left.
      Etrel config menu.png

    3. Navigate to Connectivity.

    4. Depending on your charger model, you may see different options for internet connectivity: Ethernet (wired), GSM (SIM card), or WIFI. Choose your preferred option and enter the appropriate settings

    Tap Electric SIM card

    If using a Tap Electric SIM card, enter the following in GSM connectivity:

    APN Name: Tapelectric

    1. Navigate to Connectivity > Central system connectivity.

    2. Set "Charge point identity" to your prefered ID. No need to create this in Tap first, it is created automatically when the charger starts communicating with Tap.

    3. Set "Protocol type" to: OCPP 1.6 JSON

    4. In "Central system endpoint URL", paste the URL you copied in the Tap app.
      Etrel URL.png

    5. Click Save.
      Etrel success.png

    6. Return to the Tap app. After a minute the charger should appear and you can proceed with onboarding.
      chargerOnboard.png

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