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FAQ - Installers & Operators

Find answers to common questions about setting up Tap accounts for your customers and providing ongoing management services.

Updated over a week ago

Can I set up a Tap account for my customer and then hand it over to them?

Yes. The best way to do this is:

  1. Setup the Account with your own email address.

  2. Add your customer as an Account administrator: Account > Account administrators > invite new admin.

  3. After setup is complete, your customer can remove you as admin.


How can I share revenues with my customer for providing ongoing service?

You can do this by creating a Connected Account for your customer and adding a Service Plan. See this article on Connected Accounts for more details.


Can I advertise my brand on my locations on Tap?

Yes, you can - simply add your brand details to your account Display Settings, and your details will be available for all drivers to see at all of your locations.

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