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    Setting Tariffs
    • 12 Dec 2024
    • 2 Minutes to read
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    Setting Tariffs

    • Updated on 12 Dec 2024
    • 2 Minutes to read
    • Contributors
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    • PDF
    Article summary

    • All charge locations need a default tariff. This is the tariff that will be charged to any driver that does not otherwise have a special tariff defined (in a Driver Group).
    • The default tariff defines the reimbursement amount to the holder of the account.
    • If there is a Service Plan defined on the (Connected) Account, this reimbursement amount will be split between the Connected Account and Parent Account according to the Service Plan.
    • The default tariff may be different from what drivers pay to Tap Electric.
    • A special tariff can be defined per Driver Group at a location.
    Tariff Types

    There are 3 types of tariffs available. They can be used invidually or in combination.

    1. kWh tariff
    2. Start tariff: fee charged regardless of energy consumed or time spent.
    3. Idle tariff: if vehicle is still plugged in but no longer consuming energy, this fee per hour can be applied.

    Setting your default tariff

    To set your default tariff, navigate to:

    1. Location > Tariff > Edit (pencil) > [enter tariff] > save tariff
    How do I know what to set for my tariff?

    Usually charger owners set their tariff based on what they pay for energy, plus some margin to cover the cost of maintenance; and for public charging, owners often add a profit margin as well. If you would like some insight into what other owners and operators in your area are charging, you can use a tool in the Tap app called Map Intel.

    Navigate to the map in the Tap app, zoom out to area that you wish to check average prices on, and click "Analyse this area". This will return lots of information about pricing and chargers in your area.

    Driver group tariffs

    A special tariff can be defined per Driver Group at a location.

    If the Driver Group is not already linked to the location, navigate to:

    1. Location > Tariff > Link a driver group to location > [select a driver group]

    Then continue with setting a tariff for the group:

    1. Select the Edit (pencil) button beside the group.
    2. Turn on "Use a special tariff"
    3. Edit (pencil).
    4. Enter the tariff for the Driver Group.
    5. Save.

    Tariff Exceptions (Time of Use | Peak Tariff)

    You can set different tariffs according to the time of day using Tariff Exceptions. For example, if you have an energy contract with a different rates for peak and off-peak times, you can pass this variable pricing on to drivers. You can add as many exceptions as you like, but remember that simpler tariffs are easier for drivers to understand.

    To set a Tariff Exception:

    1. Location > Tariff > Edit (pencil) > Add tariff exception
    2. Choose the start and end time for the exception.
    3. Enter tariff.
    4. Press "add".

    edit tariff.png

    To edit or remove a Tariff Exception:

    1. Location > Tariff > Edit (pencil)
    2. To edit, press the Edit (pencil) button next to the exception.
    3. To remove, press the Remove (X) button next to the exception.

    When you have created a complex tariff, it's good to check what it looks like from the perspective of the driver. To do this:

    1. Location > View as driver
    What's Next