Editing location details
It is good to double check your location's geocoordinates on the map, especially if it is a large property. This makes sure we always show drivers the most precise location possible on the Tap map.
You can find your location's exact geocoordinates by going to Google Maps and right clicking the exact location of the charger.
Once you have checked your location's exact geocoordinates, you can edit your location's address and geocoordinates (latitude & longitude) using either the Tap app or the Tap web portal:
App
App
Select 'Manage' on the bottom navigation menu
Find the location you want to edit and tap on its cog icon
Select 'Location details'
Enter your address and geocoordinates
Tap 'Confirm' to save your changes
Web portal
Web portal
Select location from the left navigation menu
Choose the location you want to edit
Click on 'Other location settings'
Select 'Location details' from the 'Location Settings' menu
Enter your address and geocoordinates
Click 'Confirm' to save your changes
Linking a location to a Connected Account
Not an installer or operator?
Skip this section.
You may have created your customer's location in your (Parent) account. You can easily link it to their Connected Account.
Location > link to connected account
Select connected account
You can also unlink the location and put it back in the Parent Account:
Location > unlink connected account
Confirm